How we handle business and customer data.

We collect only the information needed to run the platform, respond to inquiries, support customers, and provide WhatsApp automation features.

Information we collect

We may collect account details, inquiry form submissions, subscriber emails, customer records you import, message metadata, templates, workflow settings, and technical logs needed for security and support.

How data is used

Data is used to provide the product, send requested messages, manage conversations, improve reliability, respond to support requests, and communicate important service updates.

Workspace isolation

Customer, message, template, workflow, and user data is scoped to its workspace. We do not intentionally share one business workspace data with another business.

Third-party services

WhatsApp delivery depends on Meta services, and integrations may involve tools you connect. Those services may process data according to their own policies.